As soon as automobile consumers get an electrical car, the chances are very low of them returning to any form of mannequin that depends on a gasoline pump.
That is one of many conclusions of J.D. Energy’s 2025 U.S. Electrical Car Expertise Possession Examine, which requested 6,164 house owners of EVs and plug-in hybrids from mannequin years 2024 and 2025 about their first yr of possession. These respondents have been surveyed from August by means of December 2024.
Of the EV house owners surveyed, 94% mentioned they have been prone to take into account buying one other EV as their subsequent automobile. And solely 12% mentioned they have been prone to take into account changing their EV with a car with an internal-combustion engine—together with a hybrid or plug-in hybrid.
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General, regardless of all of the coverage and messaging suggesting a pivot away from EVs, the examine discovered EV satisfaction on the upswing, after two years wherein house owners have been significantly sad with areas together with the tech and interface, and public charging.
Amongst mass-market EV house owners, satisfaction was up 86 factors yr over yr, to 725 factors on a scale of 1,000. J.D. Energy attributes that to continued charging infrastructure buildout and the variety of EV manufacturers embracing the NACS charging commonplace and giving their prospects entry to the Tesla Supercharger community.
The examine additionally confirmed higher satisfaction amongst plug-in hybrid house owners. The common rating for premium plug-in hybrids—a brand new subset thought of on this yr’s examine—was 741, increased than mass-market EVs, and solely 15 index factors decrease than premium EVs. That is a major enchancment within the general image for plug-in hybrids in comparison with earlier J.D. Energy research.
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The shift away from Tesla is skewing gross sales outcomes that in any other case present vital positive aspects amongst EV gross sales for many different manufacturers, and regardless of Tesla’s nosedive, general EV gross sales might acquire 3% of market share this yr.
In locations like Florida or Texas, whether or not these states have favorable EV coverage or not, this very excessive price of householders trying to commerce in for an additional EV is very excellent news.
